TOP TIPS

FROM OUR LIGHTBULB MOMENTS

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Viki recently participated in an International Women's Day panel discussion where she shared many of her TOP TIPS!

Watch the full interview here

HOW DO YOU FEEL ABOUT CHANGE?

Answer a few simple questions to access my tips to help you manage the way you feel about change.

Answer the questions here

PREVENTING BURNOUT

Answer these questions to learn how effective your actions are at preventing burnout in your company or team

1

How do you keep your staff motivated and productive?

Bring in pizza every Friday and email everyone to let them know.

Tell them they should be grateful to have a paid job

Find out about each person, what makes them feel good about coming to work, and what is important to them, and discuss how you can support them in becoming successful.

2

How do you communicate with your staff when they are on sick leave?

Don’t worry; they will come back when they are better.

Call them every day and tell them that they must be back at work immediately, or you will fire them. They should be grateful to have a paid job

Agree with them on how often you would like to call them, ask how they are feeling, and offer support if you have corporate wellness programs. Explain the company policy on sick leave.

3

How do you create a culture that encourages a positive mindset?

Come in early, stay late, and cover any work that your staff doesn’t feel like doing.

Put posters on the wall and discipline anyone with a negative attitude.

Offer training and coaching on team building and dealing with challenging situations. Be prepared to listen without judgment and offer helpful suggestions if someone is struggling.

4

What happens when your staff complain of physical or mental pain?

You should stop work for a day and give everyone time off to recover.

Life is hard, and people need to grow up. They are setting a bad example by complaining.

It could be a sign of physical or mental stress. Check the ergonomics of your workplace along with health and safety issues.

5

How do you manage a lack of engagement and loyalty?

Ignore anyone who does not engage with you and make them feel so uncomfortable that they leave the company.

Discipline the main ringleader as an example of what will happen if others don’t show loyalty to the business.

Ask questions to determine the main barriers in the workplace. Work with a few key employees to gain feedback and brainstorm ideas for changing the culture.

VIEW MY ANSWERS

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Your Preventing Burnout answers

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If you answered mostly:

1

You are working in a Submissive Leadership Role. This can be easily seen as passive-aggressive or disinterested. Your teams will soon become demotivated and demoralized.

2

You are working in an Aggressive Leadership Role. While this may work in the short term, the long-term impact is dissatisfaction, loss of trust and respect, high turnover, and poor performance.

You are working in an Assertive Leadership Role. You are aware of the challenges and encourage open dialogue. You will build a loyal and respectful team who will work to support each other and you, their team leader, even when you must make tough decisions.

3

If you would like to discuss these answers, or find out how I can help you prevent burnout in your team, please book a FREE exploratory call with me.

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6 PRINCIPLES IN BUILDING GREAT RELATIONSHIPS

CONSIDER

OTHERS MAP OF

THE WORLD

Depending on where you’re standing your view point from a map is different. This also applies to peoples’ views and feelings. During a conversation you may be looking from a different perspective and therefore have a differentview point.

EVERYONE IS DOING THE BEST WITH WHAT THEY HAVE

To be truly compassionate toward other people and yourself, believing that everyone is doing the best with what they have gives you grounds to open communication. This doesn’t mean they can do whatever they want, boundaries are an important part of relationships, to know what is and is not acceptable means you are working from a win/win environment.

WE ALL DISTORT, DELETE AND GENERALISE

There are millions of pieces of information coming at us all the time. To prevent overwhelm we ignore some information entirely and change some so it makes sense to us. The challenge is that we don’t all distort or delete the same information.

PEOPLE ARE

NOT THEIR BEHAVIOURS

55% of our communication comes from our body language. We all read body language and often we do it unconsciously. This becomes an issue when it is misunderstood or misinterpreted.

THERE IS

ONLY

FEEDBACK

Be aware that your communication is measured on how it is received not on how it is sent. If your message is misunderstood or misinterpreted, this is more about how it was sent and less about how it was received.

THE ONLY PERSON YOU CAN CHANGE

IS YOURSELF

Even the most proficient negotiators are not able to make someone do something unless they want to, we can influence and persuade and support others to change, but we are unable to force them to become something they are not.

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